How to use

This report

 This report contains information about the usability of a particular web site. The information in this reports is based on data extracted from server log file(s). It has three parts: main results, specific diagnostics and auxiliary statistics. Access to these parts is by the top menu bar.

The main menu 

The main menu controls the contents of the sub menu, just below. The menu has three items:

  • Main Results - brings the Main Results left menu (the one which is currently on screen) to the front, to enable viewing result summary, six lists of best pages and two lists worst performing pages

  • Page Diagnostics - changes the left menu, to enable viewing the site pages where specific usability problems were identified

  • Page Statistics - changes the left menu, to enable viewing various statistics about the site pages.

The sub menu 

 The sub menu, just below the main menu, controls the contents of the screen area used for displaying this page. For example, this How to use page is controlled by the How to use link, which is the second item below the Guide link in the sub menu. 

The reports

 The reports are located in the main area (the screen area where this page is displayed). The reports are arranged in sections, in three main parts, corresponding to the top menu bar: main, diagnostics and statistics. For example, the sections of the main part are the Summary, Best pages and Performance reports.

Each section begins with a guide. The reports pages are distinguished from guide pages by the 'Confidential' notice on top and the copyright notice at the bottom.

Exploring the user experience

 Understanding the visitors experience is enabled by navigating ErgoLight  Interactive Usability Reports. To facilitate decision making, the pages are listed and reported in several views, each targeting a specific design concern, such as the speed and accuracy of the users finding a desired links, the user tolerance to performance bottlenecks and the quality of the information displayed on screen. In each of the reports, the pages are listed in a descending order of a correspondingly appropriate statistics. 

Understanding the images

 Images are used throughout the reports for two purposes:
  • For fast and easy orientation in the reports
  • To provide additional explanation via hint windows.

Refer to the Notation page to learn about the various images in the reports.